LAST CHANCE TO GET 25% OFF NOW WITH CODE 'BLACK'
Hurry, Offer ends tonight!
*Excludes Sale Items, Trees and Root Balls 225cm+.
Or Email Us
How we use your name and contact details | Why? |
---|---|
Deliver your purchases to you | We've got to do this to perform our contract with you (it's a bit hard to send your order if we don't use your name and contact details!) |
Send you service messages by phone, text or e-mail such as order updates | We've got to do this to perform our contract with you (so you can tell when your order is coming) |
Sending you information by email or post, about our new products and services | To keep you up to date. We only send you information on related products or services to the products you have purchased. If you don't wish to receive this information, you can remove yourself at any time with just one click. |
Fraud prevention and detection | To prevent and detect fraud against either you or Hedges Direct - unfortunate, but absolutely essential |
Showing you Hedges Direct adverts as your browse the web | So you can see our latest products and deals |
Finding out what you, and other customers, like | To ensure we are giving you what you want, and to stay ahead of the competition |
How we use your date of birth | Why? |
---|---|
Fraud prevention and protection | To prevent and detect fraud against either you or Hedges Direct - unfortunate but absolutely essential |
How we use your payment information | Why? |
---|---|
Take payment, and give refunds | We've got to do this to perform our contract with you |
Fraud prevention and detection | To prevent and detect fraud against either you or Hedges Direct - unfortunate but absolutely essential |
How we use your contact history | Why? |
---|---|
Provide customer service and support | We’ve got to do this to perform our contract with you, after all, you expect the best service from us |
Train our staff | So that when you contact us, you get the best possible customer service |
How we use your purchase history and saved items | Why? |
---|---|
Sell you things | We’ve got to do this to perform our contract with you — if you can’t put stuff into a basket, you can’t buy it! |
Provide customer service and support, and handle returns | We’ve got to do this to perform our contract with you |
Finding out what you, and the other customers, like | To ensure we are giving you what you want and to stay ahead of the competition. To do so, your information may be used for personal profiling, to help us to improve user experience across our website. |
How we use information about your phone or laptop, and how you use our website | Why? |
---|---|
Improve our website and set default options for you (such as language and currency) | To give you the best possible shopping experience |
Protect our website | To prevent and detect fraud against either you or Hedges Direct – unfortunate, but absolutely essential — and to meet our legal obligations about looking after your data |
How we use your responses to surveys, competitions and promotions | Why? |
---|---|
Run the survey, competition or promotion | We’ve got to do this to perform our contract with you — if we can’t use your entry, you can’t possibly win! |