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*Excludes Sale Items, Trees and Root Balls 225cm+.
Everything you need to know about your delivery: Free delivery - this is available on most orders (excluding Premium Products) when you reach a minimum order value for your packaging type which is based on the size and quantity of plants that you order. Details are in the delivery information table below.
|Packaging Type||Standard Delivery Charge||Minimum Order Values (inc VAT) for FREE Delivery|
|Standard Boxes (Bare roots up to 1.2m and pots up to and inc 7.5L)||£7.99 delivery charge (orders up to £100 inc VAT)||Orders of £100 and over - FREE|
|Tall Boxes (Bare roots 1.2m and over)||£14.99 delivery charge (orders up to £100 inc VAT)||Orders of £100 and over - FREE|
|Pallets (Root balls, large pots 10L+, trees etc)||£60 delivery charge (orders up to £350 inc VAT)||Orders of £350 and over - FREE|
|Pleached Trees (Specialist Delivery)||£450 delivery charge (orders up to £1500 inc VAT)||Orders of £1500 and over - FREE|
There are exceptions to the standard delivery pricing structure for deliveries to specific areas (Highlands, Isle of Man etc.) or for tall or heavy plants. For more information see the Further Delivery Information section below. Please note that due to new Brexit rules, we are currently unable to export to both Northern Ireland and the Republic of Ireland.
Delivery Time - Please note that delivery times are currently 3-7 days. *Some troughs and trees may take up to 14 days delivery. We are working through existing orders as quickly as possible to deliver new orders within this timescale.
It's Convenient - no need to wait in all day to sign, we don't need a signature (the odd, larger order may require a signature but will be delivered at a mutually agreeable time).
It's Tried & Tested - we use only couriers who have shown consistency in their efficiency & care.
We try to keep our delivery charges on lower value orders as reasonable as possible; in some cases, the charge won't always cover the full cost of delivery, but will contribute to it.
Choose a delivery day that suits you with our new Nominated Day Delivery option at checkout. Whilst our standard no signature delivery means you don't need to take time away from other committments to receive your order, we understand that there are times our customers want to make sure they are present to accept delivery, either to plant straight away or to store somewhere safe and out of the way until you're ready to plant.
For an additional fee, you can make sure that your order arrives on the exact day you want it. Please note that this is additional charge to all qualifying orders, including those above the free delivery threshold for Standard Delivery.
Our Nominated Day Delivery is available year-round on the weekdays Tuesdays to Fridays, excluding the day after any bank holiday.
Some products are sent direct from our suppliers and as such are not available for Nominated Day Delivery. These include:
To book your Nominated Day Delivery for farther ahead than the 3 week window available online, please contact our Sales & Advice team to discuss your options.