If you have any questions on our tool range, please contact us. You can phone us on 01257 263873 or email us at helpdesk@hedgesdirect.co.uk or if you'd like to speak on the phone but would like us to pay for the phone call (and why not!) then use our Request a Call Back facility. Just put your phone number in the subject area of this email address requestacallback@hedgesdirect.co.uk and one of our experienced advisors will call you back
Free delivery is available on most orders (except Premium Products) providing they meet the minimum spend criteria for the size of box or pallet. Pallet deliveries and large box deliveries for tall plants are indicated by icons on the product table listings. Delivery costs and minimum order details for each packaging type are as follows:
| Packaging Type | Standard Delivery Charge | Minimum Order Values (incl VAT) for FREE Delivery |
|---|
| Boxes (Bare roots and pots up to and incl. 7.5L) | £7.99 delivery charge (orders up to £100 incl VAT) | Orders of £100 and over - FREE |
| Pallets (Root balls, large pots (10L+), trees etc) | £60.00 delivery charge (orders up to £350 incl VAT) | Orders of £350 and over - FREE |
There are some exceptions to the standard delivery pricing structure, which relate to deliveries to more remote areas, overseas, or extremely tall or large plants requiring specialist delivery - for more information see the
Delivery Information Page. (Please note that due to new Brexit rules, we are currently unable to export to both Northern Ireland and the Republic of Ireland.)Delivery Time - Please note that delivery times are currently 2-5 days excluding bank holidays. *Some troughs and trees may take up to 14 days delivery.
We are working through existing orders as quickly as possible to deliver new orders within this timescale.It's Convenient - no need to wait in all day to sign, we don't need a signature (the odd, larger order may require a signature but will be delivered at a mutually agreeable time)
It's Tried & Tested - we use only couriers who have shown consistency in their efficiency & care
* Please note that delivery costs are based on the final order amount in your cart
after any discounts have been applied.
Hedges Direct 12 Month Plant Guarantee
Our plants are guaranteed for 12 months after delivery subject to specific criteria. Visit our
Hedges Direct Plant Guarantee Page for full details.
